1. Choose Your Items
Browse our wide range of products online, check availability, and reserve what you need using our Click & Collect service.
2. Await Confirmation
Once we’ve checked stock and prepared your order, you’ll receive a message to let you know it’s ready for collection.
3. Collect Your Order
Bring your order confirmation and valid ID to Bridport Building Supplies to collect your items.
Can I collect some items and have others delivered?
If you’d like part of your order delivered and the rest collected, please place a standard online order and let us know which items you’d prefer to collect.
How long does it take to confirm stock?
We aim to have your order confirmed and ready within two hours, though during busy times it may take up to four to six hours. We’ll keep you updated.
Do I need to bring identification?
Yes, please bring valid ID along with your order confirmation when you come to collect.
Can someone else collect my order for me?
For security reasons, only the person who placed the order can collect it. Please remember to bring your ID.
What if I change my mind after reserving?
That’s fine — just contact us as soon as possible to cancel your order. A restocking fee may apply in some cases.
How long will you hold my order?
We’ll hold your items for up to five working days. If you’re unable to collect within this time, please contact us to discuss arrangements.
Terms & Conditions
- Orders are subject to stock availability and branch opening hours.
- You will be notified by phone or email when your order is ready for collection – please do not attempt to collect before receiving confirmation.
- Items must be collected within five working days of confirmation unless otherwise agreed; uncollected orders may be cancelled and returned to stock.
- A valid form of photo ID and your order confirmation (printed or digital) must be shown at collection.
- Only the person named on the order may collect the goods unless prior authorisation is given — authorised collectors must present ID and the order confirmation.
- Please inspect goods at the time of collection. Bridport Building Supplies is not responsible for any loss or damage once goods have left our premises.
- Certain products (such as custom or special orders) may be non-refundable.
- If you need to amend or cancel your order before collection, please contact us as soon as possible.
- Personal data will be processed in accordance with our Privacy Policy and used only to manage your order and collection.
- We reserve the right to amend these terms at any time.
General Building Materials
Timber & Sheet Products
Landscaping & Gardening
Adhesives & Fixings
Decorating & Woodcare